Overview
This latest release of the Loop Experience Platform brings new capabilities to help you get more from your data and reach your audiences more effectively. From deeper insights with the introduction of our new AI Topic Analysis Dashboard Panel to broader engagement through SMS Survey Invitations, these updates are designed to make your experience more flexible, insightful, and impactful.
New Features
AI Topic Analysis Dashboard Panel (BETA)
We're excited to introduce a new Topic Analysis panel type to our Dashboards which will enable you to leverage AI technology to surface key themes and trends across your open-text feedback. Easily visualize which topics are most prevalent, track their sentiment over time, and uncover emerging issues at a glance.
Feature Enhancements
SMS Survey Invitations
In the latest version of the Loop Experience Platform, you will now be able to reach your audience more effectively with SMS Survey Invitations. This new form of distribution enables you to send surveys directly to respondents' mobile phones, helping you boost engagement.
Product Enhancements
With Release 4.43 comes a variety of product enhancements and improvements. These items were implemented to enhance general usability resulting in a more seamless experience than ever before.