Loop

Learn how to build and configure Net Promoter Score (NPS), CSAT, CES, and 5-Star visual panels in Loop Experience Platform Dashboard Projects.

How to Configure Dedicated CX Metric Panels

How to Configure Period-over-Period Reporting

Learn how to configure the Topic Analysis panel in the Loop Experience Platform using NLP sentiment clustering, tag taxonomies and AI to analyze open-ended feedback.

How to Configure the Topic Analysis Panel

Learn how to build and configure Shift & Location Heat Maps, time-series Line Graphs, and category Pie Charts in Loop CXM Dashboard Projects.

How to Configure Operational Heat Maps & Trend Line Panels

Jordan Parsons

Arutyun Airapetyan

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