System Administration

Administrating your account

Sahil Dhawan avatar Tristan Tasker avatar
14 articles in this collection
Written by Sahil Dhawan and Tristan Tasker

Double Opt-In

This article will take you through the double opt-in feature as well as best practices for its implementation.
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Written by Tristan Tasker
Updated over a week ago

Custom Fields - Creating a Pick List

Lists of static items for respondents to choose from
Sahil Dhawan avatar
Written by Sahil Dhawan
Updated over a week ago

Business Hours

This article will take you through the steps to get your business hours setup in your web messenger as well as best practices.
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Written by Tristan Tasker
Updated over a week ago

Change Your Password

How to change the password for your user account
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Written by Sahil Dhawan
Updated over a week ago

Custom Fields - Maintaining a Pick List

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Written by Sahil Dhawan
Updated over a week ago

Loop Custom Fields - Maintaining a Dropdown Menu

How to add, remove and modify options from a dropdown menu
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Written by Sahil Dhawan
Updated over a week ago

Users

Adding and modifying Team Members for your account
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Written by Sahil Dhawan
Updated over a week ago

Loop Device Management

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Written by Sahil Dhawan
Updated over a week ago

Associating Tags to Team Members

Restricting or granting access to Conversations with the use of Tags
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Written by Sahil Dhawan
Updated over a week ago

Subscriptions

Monitoring assigned Team Members and Locations
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Written by Sahil Dhawan
Updated over a week ago

Assigning Conversations to Specific Team Members

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Written by Sahil Dhawan
Updated over a week ago

Internationalization (i18n)

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Written by Sahil Dhawan
Updated over a week ago

Multimedia Settings

Customize the look and feel of your Channel
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Written by Sahil Dhawan
Updated over a week ago

Exporting Conversations and Responses

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Written by Sahil Dhawan
Updated over a week ago