System Administration

Double Opt-In

This article will take you through the double opt-in feature as well as best practices for its implementation.

Written by Tristan Tasker
Updated over a week ago

Custom Fields - Creating a Pick List

Lists of static items for respondents to choose from

Written by Sahil Dhawan
Updated over a week ago

Business Hours

This article will take you through the steps to get your business hours setup in your web messenger as well as best practices.

Written by Tristan Tasker
Updated over a week ago

Change Your Password

How to change the password for your user account

Written by Sahil Dhawan
Updated over a week ago

Custom Fields - Maintaining a Pick List

Written by Sahil Dhawan
Updated over a week ago

Loop Custom Fields - Maintaining a Dropdown Menu

How to add, remove and modify options from a dropdown menu

Written by Sahil Dhawan
Updated over a week ago

Users

Adding and modifying Team Members for your account

Written by Sahil Dhawan
Updated over a week ago

Loop Device Management

Written by Sahil Dhawan
Updated over a week ago

Associating Tags to Team Members

Restricting or granting access to Conversations with the use of Tags

Written by Sahil Dhawan
Updated over a week ago

Subscriptions

Monitoring assigned Team Members and Locations

Written by Sahil Dhawan
Updated over a week ago

Assigning Conversations to Specific Team Members

Written by Sahil Dhawan
Updated over a week ago

Internationalization (i18n)

Written by Sahil Dhawan
Updated over a week ago

Multimedia Settings

Customize the look and feel of your Channel

Written by Sahil Dhawan
Updated over a week ago

Exporting Conversations and Responses

Written by Sahil Dhawan
Updated over a week ago