Loop

Loop offers multiple different question types you can use to gather feedback. Check out each question type below to find out more:

<a href="http://help.benbria.com/en/articles/3358799-boolean-smiley-s-thumbs-question-type">Boolean (Smiley's &amp; Thumbs)</a> <a href="http://help.benbria.com/en/articles/3358806-customer-satisfaction-question-type">Customer Satisfaction Score (CSAT)</a> <a href="http://help.benbria.com/en/articles/3358803-customer-effort-score-question-type">Customer Effort Score (CES)</a> <a href="http://help.benbria.com/en/articles/3358738-net-promoter-score-question-type">Net Promoter Score (NPS)</a> <a href="http://help.benbria.com/en/articles/3358804-five-stars-question-type">Five-Star</a> <a href="http://help.benbria.com/en/articles/3358805-text-question-type">Text Entry</a> <a href="http://help.benbria.com/en/articles/3358802-comment-box-question-type">Comments</a>

Methods for formatting the questions you'd like to ask your audience

Question Types Index

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

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Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

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Boolean (Smiley's & Thumbs)Customer Satisfaction Score (CSAT)Customer Effort Score (CES)Net Promoter Score (NPS)Five-StarText EntryComments

Boolean (Smiley's & Thumbs)
Customer Satisfaction Score (CSAT)
Customer Effort Score (CES)
Net Promoter Score (NPS)
Five-Star
Text Entry
Comments