Loop

Methods for formatting the questions you'd like to ask your audience

Question Types Index

Asking a simple yes or no question for Feedback Channels

Boolean: Smiley's & Thumbs Question Type

Customer Satisfaction Score (CSAT) Question Type

Customer Effort Score (CES) Question Type

Net Promoter Score (NPS) Question Type

Information on Five Star question types for Feedback Channels

Five Stars Question Type

Text Entry Question Type

Giving your audience the opportunity to leave their comments in a survey

Comment-Box Question Type

Question Order Bias: How to Eliminate

Arutyun Airapetyan

Customer Experience Surveys

Find answers and get help from Intercom Support and Community Experts

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