Loop

Customers create a conversation when they ask a question, leave a comment, or seek feedback from anyone available channels of engagement.

Loop XM Inbox Overview

This article helps you set up automatic Conversation Tags, Escalations, and other General Inbox Settings.

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you