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Loop Experience Platform 4.54

Released September 3rd 2026

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Written by Justin Marcon

Overview

This release brings a powerful new way to find feedback, refinements to how your customers manage their communication preferences, and a series of enhancements across the platform.

New Features

Response Search

We're pleased to introduce Response Search in Loop. You can now search across all of your survey responses to rapidly surface the feedback most relevant to your operational needs. Search covers the full text content of responses, including answers to string and comment question types, so the insight you're looking for is only a few keystrokes away.

Feature Enhancements

Opt Out Workflow

We've strengthened the opt-out experience to ensure your customers can easily and reliably manage their communication preferences. These enhancements ensure recipients have a clear, consistent way to opt out of notifications and communications.

Export Refinement

We've refined the exports experience to resolve a condition that could mis-categorize excluded data.

Product Enhancements

Interface Refinements

A range of smaller polish across the distribution page, survey invitation dialogs, and in-app messages makes everyday tasks a little smoother.

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