Responses can be automatically translated into the preferred language in real time, ensuring accurate transcriptions when reviewing multilingual feedback.

To start translating incoming response comments this feature must be enabled per Survey Project. Navigate to the Survey Project you wish to turn this feature on for, and click the ellipses icon at the top right of the screen and select “Edit Details”.

A new window will appear with a toggle to enable/ disable Live Translate.

Once this setting is turned on, any newly received comment will be translated if it is detected as being written in a foreign language.

A new column will appear in Survey Project Response page containing these translations.

Translations are also visible in the Responses tab. The column shown here can be shown or hidden by clicking on the columns icon shown on the right side of the table.

Additionally, translated comments will appear in the new column when performing CSV exports of responses. An additional column will be inserted after every comment category column. If the column ordering is changed, the additional column will always appear to the right of the original column category. If the category is marked as invisible, both columns will be hidden in the export.