Loop

Aniko Villeneuve

Legacy features no longer used in modern architecture

Legacy

List of countries where full inbound and outbound messaging is available

Supported SMS Locations for Inbound, Outbound Messaging

Texting-only Communication Template Ideas

Email Channel

Kiosk Channel

Web Feedback Embeddable Channel

Web Flow Channel

Web Feedback Channel

Facebook Messenger Channel

Web Messenger Channel

Exporting invitation statistics from Loop

Web Messenger - Invitation Stats

Reaching out to your client base through SMS or MMS

SMS Channel

Twitter Direct Messages Channel

Channels

How to export your custom dashboard as a PDF

Dashboard PDF Exports

Pre-Defined Panels in Loop's new reporting engine

List of Pre-Defined Panels

Research: Topics Map

Information on using the Trending Topics reporting feature

Research: Trending Topics

Research: Topics Report

Feedback Scoreboard Options

Information on metrics for your Conversations

Conversations Reporting

Viewing information on submitted Responses from Feedback and Kiosk Channels

Responses Reporting

Information on configuring your dashboard metrics

Dashboard Goals, Benchmarks

Information on configuring the Weekly Push Email Report

Weekly Push Email Report

Reporting & Analytics

Methods for formatting the questions you'd like to ask your audience

Question Types Index

Asking a simple yes or no question for Feedback Channels

Boolean: Smiley's & Thumbs Question Type

Customer Satisfaction Score (CSAT) Question Type

Customer Effort Score (CES) Question Type

Net Promoter Score (NPS) Question Type

Information on Five Star question types for Feedback Channels

Five Stars Question Type

Text Entry Question Type

Giving your audience the opportunity to leave their comments in a survey

Comment-Box Question Type

Question Order Bias: How to Eliminate

Customer Experience Surveys

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

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Track the progress of all tickets related to your company.

Tickets portal.

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