Loop EXM provides real-time feedback, analytics, and action plans to deliver an exceptional employee experience. With any channel you deploy, all employee feedback is housed in one easy-to-use platform.
See below for a high-level overview of Loop EXM's key features to help you get started with your account.
To be directed to a specific feature in this article, click on the relevant link:
Employee Management
Allows you to import employees, create employee lists and keep all your employees in a separate location. For further information please check the Employee Management link located above
Loop EXM Survey Projects
Projects tab houses all your survey and custom dashboard projects in one place. You can create as many surveys as you like in your account by clicking the 'create' button.
When creating a survey, you will be directed to a summary tab. Your Survey Project has these following key features:
'Design' tab is where you can build and edit your survey.
'Distribution' tab has all channels that your survey is distributed.
'Action Plans' tab allows you to create and track feedback based action plans.
'Insights' tab provides you with dashboard trends that can also be exported as a PDF.
'Responses' tab is all survey responses including any contact and response details.
Click on the links to learn more about Survey Design and Insights.
Support
For any questions you have about your account, you can contact Customer Support or view more help articles.