You can now create, manage, and launch Employee Experience Survey Projects directly from within Loop. Similar to our existing Customer Experience Surveys, Employee Experience Surveys can be distributed over a variety of channels from anonymous links to targeted email invitations and more. The addition of this feature will allow you to collect structured feedback, gain deeper insights, and take action on areas that matter most to the employees of your organization.

To create a new Employee Experience Survey go to the projects tab and click on the Create button located on the top right corner. This will bring a drop down menu allowing you to select an option: "EX Survey Project". (Screenshot 1)

Further steps are almost similar to CX survey creation and can be found by following this link. Survey distribution is the only section that would differ and would require further steps to be set.

As information collected from responses is obfuscated it is important to send the initial survey in an email, thus not asking employee to fill up the survey through QR/Link Channel and minimizing any possible data leak. By going to Distributions tab and clicking Email option, you would be required to design your email template by clicking Get Started button. (Screenshot 2)

After creating your template, you will have a new view showcasing your email invitation performance including filtering. To begin sending the survey to employees click on "+ New Invitation" button. (Screenshot 3)

A new menu would be displayed allowing you to specify the employee list you want to distribute the survey to, Scheduled to send email with the survey link on a specific date and time and Immediate to start sending right away. (Screenshot 4)

After clicking confirm the emails would be scheduled to be sent. You can see the status change if the employee opened the email, clicked on the link or completed the survey.