Systems and Support

Change Your Password (Loop360)

How to change the password for your user account on the Loop360 user experience

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Written by Aniko Villeneuve
Updated over a week ago

Users

Adding and modifying Team Members for your account

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Written by Aniko Villeneuve
Updated over a week ago

Change Your Password (Loop Classic)

How to change the password for your user account on the Loop Classic user experience

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Written by Aniko Villeneuve
Updated over a week ago

Loop Custom Fields - Maintaining a Dropdown Menu

How to add, remove and modify options from a dropdown menu

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Written by Aniko Villeneuve
Updated over a week ago

Assigning Conversations to Specific Team Members

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Written by Aniko Villeneuve
Updated over a week ago

Multimedia Settings

Customize the look and feel of your Channel

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Written by Aniko Villeneuve
Updated over a week ago

Custom Fields - Maintaining a Pick List

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Written by Aniko Villeneuve
Updated over a week ago

Custom Fields - Creating a Pick List

Lists of static items for respondents to choose from

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Written by Aniko Villeneuve
Updated over a week ago

Business Hours

This article will take you through the steps to get your business hours setup in your web messenger as well as best practices.

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Written by Aniko Villeneuve
Updated over a week ago

Double Opt-In

This article will take you through the double opt-in feature as well as best practices for its implementation.

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Written by Aniko Villeneuve
Updated over a week ago

Loop Device Management

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Written by Aniko Villeneuve
Updated over a week ago

Exporting Conversations and Responses

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Written by Aniko Villeneuve
Updated over a week ago

Internationalization (i18n)

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Written by Aniko Villeneuve
Updated over a week ago

Subscriptions

Monitoring assigned Team Members and Locations

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Written by Aniko Villeneuve
Updated over a week ago

Associating Tags to Team Members

Restricting or granting access to Conversations with the use of Tags

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Written by Aniko Villeneuve
Updated over a week ago

Responses Reporting

How to report on you Smiley's, Thumbs question types

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Written by Aniko Villeneuve
Updated over a week ago

Service-Level Agreements

Our response and resolution targets

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Written by Aniko Villeneuve
Updated over a week ago

How to set up your Tripleseat Integration in Loop 360

How to connect Loop 360 with Tripleseat

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Written by Aniko Villeneuve
Updated over a week ago

Volante: Adding a QR Code to Receipt

How to add a QR code to a Volante Systems receipt

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Written by Aniko Villeneuve
Updated over a week ago

Property Management Systems List

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Written by Aniko Villeneuve
Updated over a week ago

KnowService Integration

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Written by Aniko Villeneuve
Updated over a week ago

Loop API v1

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Written by Aniko Villeneuve
Updated over a week ago

HotSOS Integration

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Written by Aniko Villeneuve
Updated over a week ago

Tripleseat: Email Survey Distribution

How to send email surveys via the Tripleseat integration

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Written by Aniko Villeneuve
Updated over a week ago

RoomKeyPMS Integration

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Written by Aniko Villeneuve
Updated over a week ago

Embedding Loop URLs within Tripleseat

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Written by Aniko Villeneuve
Updated over a week ago

Embedded Data for Web Feedback and Web Messenger Channels

How to embed data within a Loop channel URL

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Written by Aniko Villeneuve
Updated over a week ago

How Tripleseat Integration Works

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Written by Aniko Villeneuve
Updated over a week ago

Loop API v2

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Written by Aniko Villeneuve
Updated over a week ago

Loop SDK Setup (Java on Android)

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Written by Aniko Villeneuve
Updated over a week ago

Loop SDK Setup (Swift on iOS)

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Written by Aniko Villeneuve
Updated over a week ago

Loop SDK Setup, Messenger (Swift on iOS)

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Written by Aniko Villeneuve
Updated over a week ago

Loop Inbox Integration

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Written by Aniko Villeneuve
Updated over a week ago

Loop Messenger Channel Embed via URL

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Written by Aniko Villeneuve
Updated over a week ago

Loop API v1 - Contact and Contact Event

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Written by Aniko Villeneuve
Updated over a week ago

Privacy Policy

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Written by Aniko Villeneuve
Updated over a week ago

Security Guide

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Written by Aniko Villeneuve
Updated over a week ago

List of Third Parties (GDPR)

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Written by Aniko Villeneuve
Updated over a week ago

Data Privacy Statement

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Written by Aniko Villeneuve
Updated over a week ago

Controller Information Disclosure Template (GDPR)

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Written by Aniko Villeneuve
Updated over a week ago

Right to be Forgotten (GDPR)

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Written by Aniko Villeneuve
Updated over a week ago

Customer Success Overview

Our approach to customer success

Written by Jordan Parsons
Updated over a week ago