Systems and Support

Change Your Password (Loop360)

How to change the password for your user account on the Loop360 user experience

Written by Tristan Tasker
Updated over a week ago

Users

Adding and modifying Team Members for your account

Written by Tristan Tasker
Updated over a week ago

Change Your Password (Loop Classic)

How to change the password for your user account on the Loop Classic user experience

Written by Tristan Tasker
Updated over a week ago

Loop Custom Fields - Maintaining a Dropdown Menu

How to add, remove and modify options from a dropdown menu

Written by Tristan Tasker
Updated over a week ago

Assigning Conversations to Specific Team Members

Written by Tristan Tasker
Updated over a week ago

Multimedia Settings

Customize the look and feel of your Channel

Written by Tristan Tasker
Updated over a week ago

Custom Fields - Maintaining a Pick List

Written by Tristan Tasker
Updated over a week ago

Custom Fields - Creating a Pick List

Lists of static items for respondents to choose from

Written by Tristan Tasker
Updated over a week ago

Business Hours

This article will take you through the steps to get your business hours setup in your web messenger as well as best practices.

Written by Tristan Tasker
Updated over a week ago

Double Opt-In

This article will take you through the double opt-in feature as well as best practices for its implementation.

Written by Tristan Tasker
Updated over a week ago

Loop Device Management

Written by Tristan Tasker
Updated over a week ago

Exporting Conversations and Responses

Written by Tristan Tasker
Updated over a week ago

Internationalization (i18n)

Written by Tristan Tasker
Updated over a week ago

Subscriptions

Monitoring assigned Team Members and Locations

Written by Tristan Tasker
Updated over a week ago

Associating Tags to Team Members

Restricting or granting access to Conversations with the use of Tags

Written by Tristan Tasker
Updated over a week ago

Responses Reporting

How to report on you Smiley's, Thumbs question types

Written by Tristan Tasker
Updated over a week ago

Service-Level Agreements

Our response and resolution targets

Written by Tristan Tasker
Updated over a week ago

Tripleseat Integration

How to connect Loop 360 with Tripleseat

Written by Tristan Tasker
Updated over a week ago

Volante: Adding a QR Code to Receipt

How to add a QR code to a Volante Systems receipt

Written by Tristan Tasker
Updated over a week ago

Property Management Systems List

Written by Tristan Tasker
Updated over a week ago

KnowService Integration

Written by Tristan Tasker
Updated over a week ago

Loop API v1

Written by Tristan Tasker
Updated over a week ago

HotSOS Integration

Written by Tristan Tasker
Updated over a week ago

Tripleseat: Email Survey Distribution

How to send email surveys via the Tripleseat integration

Written by Tristan Tasker
Updated over a week ago

RoomKeyPMS Integration

Written by Tristan Tasker
Updated over a week ago

Embedding Loop URLs within Tripleseat

Written by Tristan Tasker
Updated over a week ago

Embedded Data for Web Feedback and Web Messenger Channels

How to embed data within a Loop channel URL

Written by Tristan Tasker
Updated over a week ago

How Tripleseat Integration Works

Written by Tristan Tasker
Updated over a week ago

Loop API v2

Written by Tristan Tasker
Updated over a week ago

Loop SDK Setup (Java on Android)

Written by Tristan Tasker
Updated over a week ago

Loop SDK Setup (Swift on iOS)

Written by Tristan Tasker
Updated over a week ago

Loop SDK Setup, Messenger (Swift on iOS)

Written by Tristan Tasker
Updated over a week ago

Loop Inbox Integration

Written by Tristan Tasker
Updated over a week ago

Loop Messenger Channel Embed via URL

Written by Tristan Tasker
Updated over a week ago

Loop API v1 - Contact and Contact Event

Written by Tristan Tasker
Updated over a week ago

Privacy Policy

Written by Tristan Tasker
Updated over a week ago

Security Guide

Written by Tristan Tasker
Updated over a week ago

List of Third Parties (GDPR)

Written by Tristan Tasker
Updated over a week ago

Data Privacy Statement

Written by Tristan Tasker
Updated over a week ago

Controller Information Disclosure Template (GDPR)

Written by Tristan Tasker
Updated over a week ago

Right to be Forgotten (GDPR)

Written by Tristan Tasker
Updated over a week ago

Customer Success Overview

Our approach to customer success

Written by Jordan Parsons
Updated over a week ago