Loop

Aniko Villeneuve

Jordan Parsons

Resources for the more technical elements of Loop Classic

Systems and Support

Service-Level Agreements

Support

How to set up your Tripleseat Integration in Loop 360

How to add a QR code to a Volante Systems receipt

Volante: Adding a QR Code to Receipt

Property Management Systems List

KnowService Integration

FAQ: Tripleseat + Loop Integration

Loop API v1

HotSOS Integration

How to send email surveys via the Tripleseat integration

Tripleseat: Email Survey Distribution

RoomKeyPMS Integration

How to embed data within a Loop channel URL

Embedded Data for Web Feedback and Web Messenger Channels

How Tripleseat Integration Works

Loop API v2

Loop SDK Setup (Java on Android)

Loop SDK Setup (Swift on iOS)

Loop SDK Setup, Messenger (Swift on iOS)

Loop Inbox Integration

Loop Messenger Channel Embed via URL

Loop API v1 - Contact and Contact Event

Integrations

How to change the password for your user account on the Loop360 user experience

Change Your Password (Loop360)

Adding and modifying Team Members for your account

Users

How to change the password for your user account on the Loop Classic user experience

Change Your Password (Loop Classic)

How to add, remove and modify options from a dropdown menu

Loop Custom Fields - Maintaining a Dropdown Menu

Assigning Conversations to Specific Team Members

Customize the look and feel of your Channel

Multimedia Settings

Custom Fields - Maintaining a Pick List

Lists of static items for respondents to choose from

Custom Fields - Creating a Pick List

This article will take you through the steps to get your business hours setup in your web messenger as well as best practices.

Business Hours

This article will take you through the double opt-in feature as well as best practices for its implementation.

Double Opt-In

Loop Device Management

Exporting Conversations and Responses

Internationalization (i18n)

Monitoring assigned Team Members and Locations

Subscriptions

Restricting or granting access to Conversations with the use of Tags

Associating Tags to Team Members

How to report on you Smiley's, Thumbs question types

Responses Reporting

System Administration

Privacy Policy

Security Guide

List of Third Parties (GDPR)

Data Privacy Statement

Controller Information Disclosure Template (GDPR)

Right to be Forgotten (GDPR)

Privacy and Security

Customer Success Overview

Customer Success

Find answers and get help from Intercom Support and Community Experts